Company guarantees 100% result responsibility. All claims are considered individually. Our Quality Control Department gives feedback about each negative review the same day. You just need to contact us within three days from the moment of the delivery and send us your bouquet photo. We will make the delivery of another one fresh bouquet or make a refund, or discuss your own decision about that situation.
Bouquet is identical to the photo
Florists strictly follow the bouquet`s structure, color spectrum and assembly technique, shown on the website. Any change in the bouquet occurs only with the client`s consent, but the flowers are a living plants, and each of which has its own shade, number of inflorescences and shape. Two absolutely identical flowers don’t exist. Therefore, the assembled composition may have differences with the photo on the website.
Attention! Potted plants, toys, vases, baskets, figures and other goods, included to the composition, may be differed from the photographs due to the regular assortment update.